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Download/Read Customer Service in Health Care: A G
Download/Read Customer Service in Health Care: A G

Read online or Download Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence / Edition 1 (Full PDF ebook with essay, research paper)
by Kristin Baird


Product Details

ISBN-13:
9780787952518
Publisher:
J-B AHA Press Series, #36
Edition description:
Reprint
Pages:
176
Sales rank:
195,470
Product dimensions:
5.94(w) x 8.94(h) x 0.46(d)
Age Range:
1 - 17 Years

Overview

 

Create Your Own Culture of Service ExcellenceCustomer Service in Health Care concentrates on action as opposed to theory. It offers a practical, step-by-step proces for creating a culture shift toward customer service excellence at all levels of an organization, and presents the essentials to improving performance that will bring the individuals closer to the mission, values, and standards.



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